I. Warranty service: In the product warranty period, this product is a hardware failure within the scope of the company's warranty. Please contact the company's after-sales company has professional technicians online guidance, trouble; online can not reply, customer service engineers will Contact customers within 24 hours to inform the solution. The on-site service engineer can not solve the problem, and the company will contact you and obtain the maintenance policy. "Three Bags" and free warranty validity deadlines According to relevant national laws and regulations, the computational method of the "three packs" validity period of commercial display products is as follows: "Three Bags" valid delivery from the delivery, installation and commissioning of the delivery, installation and debugging of the seller and consumer The day is calculated, and for the date of signing the purchase and sale contract, it is calculated from the date of signing the purchase and sale contract without delivery, installation, debugging.

II. Installation services: After the after-sales customer service will contact customers within 24 hours after receiving customer requirements and determine the problem of installation, due to the different processing time limits in the country. Note: If you have holidays, major activities, etc., there is a change in time.

III. Extension service: extended warranty standards Solid warranty extended premium balance 1 year sales price * 10% extended insurance 2 year sales price * 15% 2. Synchronous signing when purchasing equipment, after-sales Do not support the purchase of extended warranty services separately.

IV. Non-guarantees:

1.The following situations are in the scope of non-warranty, which requires payment and maintenance. 1.1 When the product is properly signed, the whole machine is damaged, but it is not possible to confirm the abnormality with the logistics personnel. After normal signing, it will find the case of the whole machine and discovery; 1.2 Error or inappropriate use, maintenance or instructional Fault or damage, such as: improper handling, improper plugging of external equipment, falling or improper external force squeezing, contact or exposure to inappropriate temperature, solvent, acid, acid, water dip or moisture, super specifications, incorrect Use non-local accessories, or tear, degrade labels, machine serial numbers, anti-counterfeiting markers, etc., such as housings, motherboards, interfaces, etc.), corrosion, rust, damage, etc .; 1.3 due to force majeure resulting damage.
2.The non-warranty service fee standard, the charging standard is agreed in accordance with the fault phenomenon and the on-site parties.