Solution
>Home >Solution >Commercial Chain
Self-service ordering machine solution

In the process of modernizing canteen and restaurant management, improving efficiency, optimizing services, and reducing costs are the ongoing goals pursued by every manager. In the traditional canteen and restaurant operation model, issues such as low ordering efficiency, errors in manual cash collection, and difficulty in meeting personalized demands have always been pain points for managers. Qingyao Technology's self-service ordering machine is a smart solution tailored to address these pain points, aiming to help canteens and restaurants achieve digitalization and automation upgrades.

21.jpg

Smart ordering, a core tool for efficient operation
The Qingyao self-service ordering machine, with the core goal of achieving "unmanned ordering, automated production, and intelligent services," redefines the dining process. Diners simply select dishes on the device and add notes according to their preferences, such as "no onions or garlic" or "adjust spiciness," and the system supports online order completion.
For managers, this means a significant reduction in manual operation steps, fewer errors caused by manual recording, and a substantial improvement in the efficiency and accuracy of the ordering process.

30.jpg

Diverse payment methods, catering to modern consumption habits
In the payment process, the self-service ordering machine integrates various payment methods such as face recognition, card swiping, and scanning, greatly facilitating users of different age groups and payment habits. For canteen operations, this design not only shortens queue times and enhances customer satisfaction but also effectively reduces the risks and costs associated with cash management, making financial management clearer and more efficient.

31.jpg

Automated order receiving in the kitchen, ensuring precise and controllable production processes
Once an order is submitted, the system immediately sends the order information and personalized requirements to the kitchen, and automatically prints a receipt. The chef at the stall only needs to prepare according to the requirements specified on the receipt, without having to participate in ordering, receiving payments, and other processes, thus allowing them to focus more on the quality of the dishes and the speed of food delivery.
This "front-end and back-end separation" model optimizes human resource allocation and reduces the multitasking pressure on staff, especially during peak hours, significantly improving food delivery efficiency and reducing waiting time for diners.

32.jpg

Intelligent meal pickup reminders, enhancing the dining experience for customers
After the dishes are prepared, the system will notify customers to pick up their meals through automatic voice broadcast or mobile phone messages. This feature avoids the confusion and errors that are prone to occur with traditional call numbering methods, creating a more orderly and comfortable dining environment. Diners do not have to crowd in front of the stall and wait anxiously, further meeting the current expectations for convenient and quiet dining experiences.

29.jpg

Smart restaurants are not only technological upgrades, but also a new transformation of management concepts and service models. Shenzhen Qingyao Technology has always been committed to empowering traditional catering scenarios through technology, helping restaurant managers achieve a dual leap in operational efficiency and service quality. Qingyao self-service ordering kiosks are an important step in our efforts to promote industry progress and implement smart restaurant solutions.